Continuing Professional Development
USF Health Professions Conferencing Corporation (USF HPCC)
     

120-Hour Online Health Care Risk Management Certificate Program

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The Training Academy on Aging at the Florida Policy Exchange Center on Aging in the USF School of Aging Studies


$799.00


Approved By: The Agency for Health Care Administration (AHCA)


Meets State of Florida Agency for Health Care Administration 120 Hour Educational Program Licensure Criteria (FAC, CH 59A-10.037)*

Accepted as one of the educational eligibility requirements to sit the exam for the Certified Professional Healthcare Risk Manager (CPHRM)


* Please contact the Licensure Section, Hospital and Outpatient Services Unit, Agency for Health Care Administration at (850) 487-2717, if you have questions regarding education and experience criteria for Health Care Risk Manager Licensure by the State of Florida.

 

Approved Tuition Assistance for Military Service Members


Last reviewed: February 17, 2014

 

This program was updated with the 2011 edition of the

Risk Management Handbook for Health Care Organizations, 3 Volume Set, 6th Edition, Roberta Carroll


Program originally released: This program has continuously received "Excellent" ratings from course participants since its first release in 2003.


Estimated time to complete this activity: 120 hours
The course must be satisfactorily completed within 6 months from initial enrollment.  We realize that there could be extenuating circumstances where one might be unable to complete the course in 6 months.  In such instances, you must contact the course coordinator to request a temporary suspension.  Temporary suspensions will be handled on a case by case basis.   Requests for reactivation from suspension will require a completion plan and a target completion date.  Failure to complete the course within this timeframe in these circumstances may result in termination from the course.  To complete the course after termination will require reenrollment and payment of the course fee.

 

For more information please contact Lani Kicklighter at lkicklighter@kickrisk.net or 954-294-8821


COURSE DESCRIPTION / CURRICULUM

The course continues to have 13 Units of instruction developed and taught by risk managers and other experts in the field.  Each unit is summarized in the on-line text and supplemented with assigned reading from the web links to Florida statutes, regulatory agencies and other national, state and professional risk management materials.   As quality assurance checks we have the following requirements:

  • Each unit contains an application exercise with instructor feedback, and self-study test to prepare students for the final exam.   
  • We require students to complete adverse incident reports and practice risk management skills throughout the units.  
  • In our first and last units we also request students to assess their own risk management skill set.  The final assessment compares growth at the end with baseline skills.  This helps learners to identify areas that remain important areas for personal development and continued professional growth as well as confirms the skills that have been acquired during the program.
  • As part of the final exam, a case study is required.  Learners must apply and integrate the risk management process and principles to a set of facts from actual risk management cases.  We have three cases that are randomly assigned to students.  Students must certify that they have completed the case study independently and on their own.  The random assignment of cases helps keep our course material current and requires students to apply risk management principles to any series of facts.   
  • Finally, our course requires ten hours of student participation in chat sessions.  Chat sessions are conducted weekly by instructors who are nationally recognized leaders in the field of risk management. Students have the opportunity to post questions prior to the session and can access the recorded sessions at a later date.  Students who are absolutely unable to participate because of work schedules or because they live in a different time zone are allowed to listen to recorded lectures and answer questions based on the lectures. 
  • The final exam is multiple choice and true/false. The student will be allowed 3 hours to complete the exam and must receive a test score of at least 70% to receive credit.

The curriculum meets the AHCA requirements outlined in 59A-10.037 of:

  • 40 hours related to general risk management administration and departmental organization and management
  • 32 hours related to applicable federal, state and local health and safety laws and rules, community interrelationships, and accident prevention and
  • 40 hours related to applicable standards of health care risk management, including principles of malpractice insurance, the conduct of malpractice litigation, and the settlement of malpractice claims

Computer Requirements

  • Internet Access
  • Email Address

Microsoft Windows Client

  • Windows XP (32 bit) or higher
  • Pentium III 1 GHz processor
  • 256 MB RAM

Apple Macintosh Client

  • Mac OS X 10.5
  • G4, G5 or Intel processor
  • 256 MB RAM

Elluminate system
In addition to the above requirements, all clients require the following:

  • Java version 1.5 or higher. Note: Windows users can use only the 32-bit version of Java (not the 64-bit version).
  • 20 MB free disk space
  • 28.8 kbps Internet connection
  • Windows, Linux or Solaris: soundcard with speakers and microphone or headset (or telephone for Telephony users)
Macs: internal, USB, or external iSight microphone (or telephone for Telephony users)

 

REQUIRED TEXT

Risk Management Handbook for Health Care Organizations, 3 Volume Set 6TH Edition by Roberta Carroll (Editor), American Society for Healthcare Risk Management (ASHRM)



ISBN (13 Chars) 978-0-470-62080-9



This textbook can be purchased on-line at:


Association Stores
Barnes and Noble
Amazon

TARGET AUDIENCE

This course would be of interest to professionals in the following disciplines: 

  • Registered Nurses (RN)*
  • Physicians (MD, DO)*
  • Administrators
  • Podiatrists (DPM)*
  • Radiology Technologists (RT)*
  • Respiratory Therapists (RRT)*
  • Emergency Med. Tech. (EMT)*
  • Chiropractors (DC)*
  • Pharmacists (PharmD, RPh)*
  • Licensed Practical Nurses (LPN)*
  • Disability Management Specialist
  • Nursing Home Administrators *
  • Healthcare Executives
*Eligible for licensure through the State of Florida. 

LEARNING OBJECTIVES

At the completion of this activity,  participants should be able to:

  • Describe the history and purpose of risk management
  • Examine and Apply health care standards and regulations
  • Identify methods to mitigate risk exposure in a clinical setting
  • Review and Explain environmental and occupational risk exposures
  • Apply risk control techniques to reduce patient errors and increase safety
  • Complete a reportable adverse event form based on a scenario of facts
  • Utilize quality improvement techniques and tools
  • Itemize the elements of medical malpractice, liability and negligence, insurance and claims handling
  • Utilize the five steps in the risk management process to reduce safety errors and improve quality care
  • Apply the five steps in the risk management process to a set of facts and: identify all errors; determine negligence; develop specific interventions to reduce safety errors; and, identify how the organization would measure and monitor intervention efforts.
** Please note the above objectives have also been certified for CNE credit

 

FACULTY

Course Director

Kathryn Hyer, Ph.D., MPP
Associate Professor and Director
Florida Policy Exchange Center on Aging
School of Aging Studies
University of South Florida

 

Course Coordinator

Leilani Kicklighter, RN, ARM, MBA, DFASHRM, CPHRM, CHSP, LHRM
Course Coordinator
Risk Management Consultant
The Kicklighter Group

 

Faculty

Kim Adams, RN, MSN, LHRM
Adams & Associates of North Florida, Inc

Isabelle Conti-Smith, RN, LHRM
Risk Manager
St. Anthony’s Hospital

 

Bob Booth, MPH, LHRM, CIH
Healthcare Risk Manager
Formerly with: Occupational Safety and Health Administration
Food and Drug Administration

 

Jan Gorrie, JD.

Attorney At Law
Carlton Fields

Roberta Carroll, RN, ARM, CPCU, MBA, CPHRM, CPHQ, LHRM, HEM, DFASHRM
Senior Vice President
Aon Healthcare

 

Hillsborough County Circuit Judge Gregory P. Holder
Circuit Judge
Hillsborough County, Florida

 

 

 

ACCREDITATION

Physicians:
ACCME.png USF Health is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.


USF Health designates this enduring material for a maximum of 120 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.


Nurses (ANCC):
USF Health is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.


A maximum of 120 contact hours may be earned by learners who successfully complete this continuing nursing education activity.

 

Healthcare Executives (ACHE):

USF Health is authorized to award 24 hours of pre-approved ACHE Qualified Education credit (non-ACHE) for this program toward advancement, or recertification in the American College of Healthcare Executives.  Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement of recertification.

 

Please note that lecture 3 will not be accredited for ACHE credit since it pertains only to Florida law.


Florida Licensed Clinical Social Workers, Licensed Marriage and Family Therapists, Licensed Mental Health Counselors:
USF Health is an approved provider (BAP#433 – Exp. 3/31/15) of continuing education credits for clinical social work, marriage and family therapy, and mental health counseling.  This program has been reviewed and approved for up to 144, 50-minute contact hours.


Florida Licensed Physical Therapists:
USF Health School of Physical Therapy & Rehabilitation Sciences is an approved provider of Continuing Education for Physical Therapists pursuant to the Board of Physical Therapy chapter 64b17-9.  USF Health School of Physical Therapy & Rehabilitation Sciences designates this educational activity for up to 144 contact hours.  (USF CPE PT)

 

Florida Licensed Nursing Home Administrators:
USF Health is an approved provider of continuing education credits for Nursing Home Administrators licensees by the Florida Board of Nursing Home Administrators.  This program has been reviewed and approved for up to 120 contact hours.  Licensee numbers are required prior to the issuance of certificates.

 

 

This program has been certified for CME/CE credit through April 30, 2016. If you have any questions regarding CME/CE credit, please contact the Office of Continuing Professional Development by phone at (813) 224-7860 or by E-Mail.

 

DISCLOSURE OF SIGNIFICANT RELATIONSHIPS WITH COMMERCIAL SUPPORT COMPANIES/ORGANIZATIONS

USF Health endorses the standards of the ACCME, ANCC, ACHE and all accrediting organizations that require everyone in a position to control the content of a CME/CE activity to disclose all financial relationships with commercial interests that are related to the content of the CME/CE activity.  CME/CE activities must be balanced, independent of commercial bias and promote improvements or quality in healthcare.  All recommendations involving clinical medicine must be based on evidence accepted within the medical profession. 


A conflict of interest is created when individuals in a position to control the content of CME/CE have a relevant financial relationship with a commercial interest which therefore may bias his/her opinion and teaching.  This may include receiving a salary, royalty, intellectual property rights, consulting fee, honoraria, stocks or other financial benefits. 


USF Health will identify, review and resolve all conflicts of interest that speakers, authors or planners disclose prior to an educational activity being delivered to learners.  Disclosure of a relationship is not intended to suggest or condone bias in any presentation but is made to provide participants with information that might be of potential importance to their evaluation of a presentation. USF Health does not endorse any products or services.


Relevant financial relationships exist between the following individuals and commercial interests:

 

NAME

AFFILIATION

COMPANY

ACTIVE?

Kathryn Hyer, Ph.D., MPP

Course Director 

Nothing to Disclose

 

Leilani Kicklighter, RN, ARM, MBA, DFASHRM, CPHRM, CHSP, LHRM

Course Coordinator

Nothing to Disclose

 

Kim Adams, RN, MSN, LHRM

Faculty

 

 

Advisory Board

Gentiva Health Care

Active

Consultant

George Weems Memorial Hospital

Active

Consultant

NW Forida GI Center

Active

Consultant

SE Outpatient Surgery Center

Active

Contractual Service

Gulf Coast Community College

Active

Share Holder

Adams & Associates of North Florida, Inc

Active

Bob Booth, MPH, LHRM, CIH

Faculty

Nothing to Disclose

 

Roberta Carroll, RN, ARM, CPCU, MBA, CPHRM, CPHQ, LHRM, HEM, DFASHRM

Faculty

Nothing to Disclose

 

Isabelle Conti-Smith, RN, LHRM

Faculty

Nothing to Disclose

 

Jan Gorrie, JD

Faculty

Nothing to Disclose

 

Hillsborough County Circuit Judge Gregory P. Holder

Faculty

Nothing to Disclose

 

Rosa Diaz

Administration

Nothing to Disclose

 

 

Planning committee, USF Health Office of Continuing Professional Development (OCPD) staff members, and the content validation/peer reviewer(s) for this activity have no relevant financial relationships to disclose. Disclosures are on file at the University of South Florida OCPD.

 

OFF-LABEL DISCUSSION:
There is no off-label discussion. 

PRIVACY POLICY

USF Health Office of Continuing Professional Development (OCPD) has created a privacy policy to demonstrate our commitment to guarding the privacy of our clients. The following statements disclose our practices on gathering and disseminating information for this web site.


OCPD has security measures in place to protect the loss, misuse, and alteration of the information under our control. OCPD does not share or sell any individual’s contact information, financial information, or unique identifiers to any commercial supporter, advertiser, or third party without the specific permission of the individual.

 

If you have any questions regarding the privacy policy, please contact the Office of Continuing Professional Development by phone at (813) 224-7860 or by E-Mail.

REGISTRATION

Please be advised that once you enter your information and payment into the registration system, it may take up to 48 business hours (excluding weekends and holidays) for your registration to be processed. Please be sure you have entered a valid e-mail address as the primary method for communication in this course is through e-mail. Once your registration has been processed, you will receive an e-mail with your user name, password and instructions for starting the course from the managing instructor. If you do not receive an e-mail within 48 business hours, please send an e-mail to Leilani Kicklighter, hcrm@cas.usf.edu.

 

 

Statement to Clarify that the USF Certificate Program is separate from AHCA Health Care Risk Management Licensure

 

This on-line course is now an approved educational program by the Florida Agency for Health Care Administration, pursuant to Rule 59A.037 F.AC. I understand that upon successful completion of the Health Care Risk Management Certificate Program offered by the University of South Florida, I will receive a certificate from USF that will be forwarded to the Agency for Health Care Administration (AHCA) in Tallahassee, Florida. Completion of this course meets the State of Florida AHCA 120 Hour Educational Program Licensure Criteria (FAC, CH 59A-10.037)* and satisfies part of the requirements for licensure. Licensure as a Health Care Risk Manager under Florida Law is only granted by application to the Agency for Health Care Administration (AHCA). Information on the education and experience criteria for Health Care Risk Manager Licensure by the State of Florida can be obtained from the Licensure section, Hospital and Outpatient Services Unit, Agency for Health Care Administration at (850) 487-2717 or through their website at Click Here. Professionals eligible for licensure are registered nurses, administrators, radiology technicians, emergency med technicians, pharmacists, physicians, podiatrists, respiratory therapists, attorneys, chiropractors and others, depending on education and experience. Please check with licensure unit to determine if your education and experience qualify you for licensure. In addition to satisfying the AHCA 120 Hour Educational Program Licensure Criteria this course has been planned and implemented in accordance with the essentials and standards of the accreditation council for continuing medical education through the joint sponsorship of the University of South Florida College of Medicine and Training Academy on Aging. The University of South Florida College of Medicine is accredited by the accreditation council for continuing medical education to sponsor continuing medical education for physicians.

 

 

Registration Fee: $799.00

 

*** REGISTER ONLINE ***

 

If you do not receive an e-email within 48 hours, please contact Rosa Diaz radiaz@usf.edu or 813-974-1102

 

USF Health OCPD reserves the right to cancel this activity due to unforeseen circumstances.


Refunds: A cancellation fee of $200 goes into effect for one month from the original registration date. No refunds will be made after this time period.

 

Equal Opportunity: USF is an Equal Opportunity/ Equal Access/ Affirmative Action Institution.

FAQs (FREQUENTLY ASKED QUESTIONS)

1- What if I have never taken an on-line course before and am not familiar with how to use the technology for an on-line course.
The instruction platform for this course is called "Blackboard". Once you have followed the instructions for entering the course you should click on the "Course Information" icon and proceed to the section titled "Blackboard - Student Users Manual" this link will allow you to download a detailed manual with instructions for using the Blackboard educational platform.


2- Regarding the Online Contact hours: How many online contact hours do I have to complete for this course and how is it calculated, through my participation in the chat session or through accessing the website of the course? How can I monitor the number of hours achieved?
The course content is designed to be 120 contact hours. The blackboard system tracks how long you are on for the purposes of reading the unit material and interaction in the digital chat / lecture sessions. The system only allows the instructor to track how long you are on and before you are issued a certificate of completion the instructor verifies the completion of 120 hours.


3- How is progress in this course evaluated?
In order to successfully complete this course you must achieve the following three objectives: 1) Complete unit exercise at the end of each unit (graded as pass/ fail) 2) Complete overall case study (graded as pass/ fail) 3) Complete multiple choice 50 question final exam (must score at least 70%)


4- Will I receive feedback on my unit exercises/ case study once submitted to the drop box?
Yes, each unit exercise is reviewed by the managing instructor and feedback is usually provided within a week of submission. Each case study is reviewed and graded and feedback is provided within a week of completion.


5- How will I know which Virtual Chat/ Lecture session I should attend?
The chat sessions and on-line lectures are offered once a week for two hours and you are encouraged to attend any of the sessions you would like. During your tenure in the course you are expected to attend at least 10 hours of on-line chat/ lecture sessions.


6- Is there a time frame to finish the course?

The course should be completed within 6 months of enrollment.

 

7- If I lose my certificate, how can I get it replaced?

Contact cpdsupport@health.usf.edu and request a new certificate. If the certificate has to be reprinted, there is a $35 processing fee.

 
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